Frequently Asked Questions
How long does delivery take?
With a dedicated team and efficient logistics, we strive to deliver your items as swiftly as possible. Our next-day delivery service is designed to ensure that your orders reach you promptly, allowing you to enjoy your purchases without unnecessary delays. We understand the importance of timely deliveries, and we work tirelessly to meet your expectations.
Do you charge for delivery?
We believe in providing a hassle-free shopping experience, and that's why we do not charge for delivery. Our commitment to customer satisfaction extends beyond the quality of our products, encompassing a transparent and cost-free delivery process. Shop with confidence, knowing that the price you see is the price you pay, with no hidden charges for delivery.
Is there a minimum order?
We’re delighted to inform you that we have no minimum order requirement. Feel free to explore our diverse range of products knowing that we welcome and appreciate every purchase. Your satisfaction is our priority, and we look forward to serving you with a seamless and enjoyable shopping experience, regardless of the order size.
Can I collect from you?
We extend a warm invitation for you to collect your goods directly from our location at Thorp Arch, Wetherby. By choosing to collect your items, you have the flexibility to retrieve your purchases at a time that suits you best.
Do you sell promotional goods?
Yes! We offer personalised promotional products that help you leave a lasting impression on your audience. From branded merchandise and corporate gifts to customised promotional materials, we provide a diverse array of options to suit your marketing needs. Whether you're looking to enhance brand visibility, engage customers, or reward employees, our personalised items can be tailored to convey your unique message.
Are you able to produce signage?
Our in-house graphic designer can create visually compelling and highly effective signage tailored to meet your specific business needs. Whether you're looking for attention-grabbing storefront signs, informative indoor displays, or eye-catching promotional banners, we have the expertise to bring your vision to life. From concept to completion, we work closely with you to understand your brand, messaging, and aesthetic preferences, ensuring that the final product aligns seamlessly with your business identity.
We have a lot of confidential waste to get rid of that our office shredder can’t handle, can you help?
Yes, we offer a confidential shredding service. Our shredding service is designed to meet the highest standards of security, providing you with a reliable solution for the destruction of sensitive documents and materials. Rest assured that our experienced team adheres to strict protocols, maintaining confidentiality throughout the shredding process and a Certificate of Destruction is provided on completion.
Can you provide me with branded workwear?
Class Office Equipment offer a diverse range of high-quality workwear options, all customizable with your brand's logo and identity. Whether you're aiming to foster a sense of unity among your employees or looking to enhance your brand visibility, our branded workwear ensures that your team represents your business with style and professionalism.
We’re moving offices, do you sell more than just chairs and desks?
We offer a diverse and stylish collection of office furniture, ranging from ergonomic chairs and contemporary desks to modular workstations and storage solutions. Whether you're looking to enhance comfort, foster collaboration, or optimize space, our selection meets the needs of various office environments. Additionally, our expertise extends beyond individual pieces; we specialize in full office refits, providing end-to-end solutions for a complete workplace transformation. Our team is committed to creating functional and aesthetically pleasing office environments tailored to your specific requirements.
Does furniture come flat pack?
When you choose our furniture, you can enjoy the convenience of not dealing with flat-pack assembly. Our commitment to customer satisfaction extends to providing fully assembled furniture, ensuring a seamless and stress-free experience for you. Whether you opt for delivery to your location or on-site assembly, our skilled team will take care of putting together the furniture to meet your specifications.
Do you sell tea and coffee?
You can conveniently purchase consumables alongside your office products. We offer a one-stop solution for all your business needs, allowing you to efficiently acquire both office supplies and consumables in a single transaction. Simplify your ordering process, save time, and benefit from the convenience of receiving all items in one delivery. With our commitment to efficiency and customer satisfaction, we aim to provide a seamless shopping experience that caters to all aspects of your business requirements.
I work at a school, can we buy from you?
Class Office Equipment is proud to offer a comprehensive range of solutions, including stationery, furniture, and shredding services, to support the educational community. From supplying essential stationery items for students and educators to providing durable and functional furniture that enhances classroom and administrative spaces, we are committed to creating conducive learning environments.
In addition to meeting the academic needs, our shredding services ensure the secure disposal of sensitive documents, maintaining the confidentiality and privacy standards required in educational institutions. Trust us as your partner in fostering a well-equipped, organised, and secure learning environment for students and educators alike. Our commitment extends beyond products; it encompasses the seamless integration of services that contribute to the overall efficiency and safety of educational institutions.
What are your payment terms?
We kindly request that payment in full for all goods supplied by us to you be made within 30 days of the end of the month in which our invoices are rendered. This timeline allows for a reasonable and standard window for financial transactions, helping to maintain a healthy and cooperative business relationship. Thank you for your understanding and cooperation in adhering to these payment terms.
Can you offer extended credit?
We understand that financial circumstances can vary, and that's why we can offer extended credit options on a case-by-case basis. Reach out to discuss your specific situation and let us find a credit solution that meets your needs and helps facilitate a successful business relationship.